Zurich Insurance Company - Switzerland

Zurich Insurance Company - Switzerland

Claim To Fame: 

Measuring workplace occupancy with technology-based solutions, creates new opportunities to work with our internal customers, to develop and deliver right-sized, fit-for-purpose workplace solutions.
The result is less space rented, less energy used, cost savings for the business, and a reduced environmental footprint.

Zurich Insurance Company Ltd.
Organisation Type: 
Large Enterprise
Main benefits & Achieved Results : 

Having hard data to explain real workplace occupancy trends has driven significant improvements in workplace occupancy planning. The result has lead to savings in rentable space, reducing Zurich's energy demand and resulting carbon footprint, as well as operating costs.

For example, with the move-out from our historic Corporate Headquarters in Zurich, we were able to move functions from a 1:1 assigned workplace environment to a flexible, activity-based work environment with 0.7-0.8 workplace ratios.

Presentation of the initiative: 

Since 2014, Zurich has been exploring ways to more efficiently and accurately measure workplace occupancy behaviors and patterns (i.e. building, desk, meeting spaces) to support our transition to Dynamic Working (Zurich’s activity based workplace strategy).
Zurich has explored different technology solutions ranging from existing technologies (i.e. security gate access data) to more innovative solutions (measuring desk occupancy through LAN connection points).

Commitments for the future & other relevant information: 

- Desk occupancy measurement continuing in Switzerland.
- Focus on building occupancy measurement through security access points in North America.
- Major progress has been made in visualization of data – key step for effective stakeholder engagement (i.e. understanding and interpreting the data).

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